How To Order

How To Order

First, find what you're looking for (or get inspiration!)

It's super-easy to shop with us. Here are three ways to get inspired:

Search Box Enter a product type, name or catalogue code.
Navigation Menu Shop by station type, just like in a real store. Sub-categories make it easy to find exactly what you're after
Can't find what you're after? Drop us an email - it's the highlight of our day when we find you just what you were looking for.

Select & Pay for your purchase

Load up your shopping basket. We accept all major credit and debit cards via Shopify Pay, including Switch, Visa, Delta, Maestro, Mastercard and PayPal. Your card will be charged when you click the complete your order button. Our online payment processing is completely secure and endorsed with SSL certification through GeoTrust®.

Phone & Postal orders:
If you have found what you are looking for online but would prefer to speak to someone over the phone then just call us on 01787 882637 and we will be happy to help.

Any postal orders should include your full name and address along with the name and code of the products you would like to purchase. Please make cheques payable to Metcheck Ltd and post to:

Metcheck Ltd
9 Church Field Road
Chilton Industrial Estate
Sudbury
Suffolk
CO10 2YA

Once you have completed your order online you will receive a confirmation email. If you have placed your order before 2pm Monday to Friday and your items are in stock we will pick, pack and despatch your order the same day. If your items are not currently available for despatch or are bespoke we will contact you via email with an estimated despatch date.

If you know that you will not be at your home address on the date of expected delivery, please arrange the goods to be sent to an alternative address, perhaps a neighbour, relative or your work place. This will hopefully avoid any disappointment. Just enter a separate delivery address on to the online order form when prompted.

Our standard delivery is set on a 3-5 day service. If you require a quicker delivery, it must be requested and you will be charged extra. If the courier company fail to deliver on the expected date or time, please notify us as soon as possible.

We cannot compensate for any time taken off work to wait in for a delivery.

How to cancel your order

If you want to cancel your order please call us immediately. If we have not already sent the order we will do our best to cancel it. Please remember that we send most orders on the day we receive them.

WEEE Waste and Recycling Regulations

Under the WEEE Waste and Recycling Regulations, Metcheck are now offering a like for like, take back service to all of our customers. So, if you purchase a new piece of Electronic Weather Monitoring equipment from us, you may return your old equipment to us to be responsibly recycled. Before you return any goods you should contact us for an RMA reference.

You have 28 days from your purchase date to send us your old equipment. You are responsible for the postage costs. Alternatively, Metcheck can arrange to collect your equipment, and charge you a collection fee.